GUARANTEE

Guarantee

With the presentation of your original receipt DNS Diamonds & Jewelry will:

  • For one year from the original purchase date we guarantee your jewelry purchase against all defects in material and workmanship. At no cost to you we will repair or replace your item at our discretion.

  • For up to thirty days from the original purchase date any non-custom, non-special order or unaltered item in good condition can be exchanged for a full credit issue less any alteration fees.

  • For one year from the original purchase date we will replace any accent diamonds in pavé and micro pavé style settings that may be lost due to normal wear at no cost to you.

  • After 30 days all sales are final and the tTrade-In Policy goes into effect

  • Credit or debit card purchases must be credited or refunded on the original credit or debit card according to the previous guidelines.

  • All items purchased by check are subject to a two week processing period before a refund check is issues.

  • Any and all repairs that is performed by a jeweler not employed by DNS voids all guarantees.

General Information

  • Cleaning and prong inspections are free and should be performed every six months by a trained professional

  • White gold is simply yellow gold (its natural color) alloyed with other elements including nickel to make it white

  • Over time white gold, regardless from whom it was purchased, will naturally revert to its original yellow color. In order to return it to its white color it needs to be rhodium plated. Rhodium is a derivative of platinum.

  • Diamonds can and do break even though they are the hardest naturally occurring item on earth. It is a 10 on moh's hardness scale. Ruby and Sapphire, both corundum are 9 on moh's scale and are very durable also but not as durable as a diamond

  • Lab grown diamonds are available as a special order item only. For those unfamiliar with lab grown diamonds they are considered "real diamonds" that are created in a lab under high temperature and high pressure. The are grown from carbon just like earth mined diamonds. Typically, they are significantly less expensive than the same quality Earth mined diamonds.

Trade-In Policy

  • You may trade-in any center diamond of .50 carat or larger on another diamond of  priced at least 1.5 times the original purchase price excluding taxes

  • You may trade in your diamond ring on any other diamond ring that is at least priced at 2 times the original purchase price

  • Color gemstone jewelry due to its hardness being less than that of a diamond and subject to wear typically is not eligible for trade ins

Return Policy

  • For 7 days from the original date of purchase any non-custom or special order item of jewelry that has not been altered or damaged in any way, may be returned for exchange or a full refund.

  • All non special order or custom items that have not been altered or damaged in any way may be exchanged for up to 30 days from the original date of purchase.

  • Credit or debit card purchases must be refunded or credited on the same card that the original purchase was made according to the previous guidelines.

  • Thirty days from the original date of purchase the sale is considered final and the trade in policy goes into effect.

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